Risk is a concept that many people naturally assume is something bad; ‘That’s a bit risky, are you sure you want to risk that?’ However, the upcoming changes to ISO 9001 will require businesses to move away from this perception and instead view risk as ‘risk and opportunity’.
As part of his presentation on clarifying the jargon of ISO 9001:2015 (see the full webinar here), The Chartered Quality Institute’s Head of Technical Services, Richard Green, discusses the definitions of risk and how organisations should approach the increased focus of risk in ISO 9001:2015.
In this segment, Richard defines risk as ‘the effect of uncertainty’ that can be ‘positive or negative’. A hot area of debate, a universal definition of risk is something that still needs to be resolved.
Annex SL does not prescribe a risk management methodology, but it does require companies to:
- determine their risks and opportunities
- plan and take actions to address them
While many companies will already approach risk similarly, Richard argues that the bulk of the work to come is due to organisations general focus on risk, rather than both risk and opportunity. However, you have the freedom to do this in any way that works for you, as long as you determine and plan.
See the Full Webinar!
Receive one hour’s worth of IRCA CPD points by watching the full 25 minute presentation here and completing a summary questionnaire on the topics covered. Correct submissions will be sent a PDF certificate confirming CPD points from IRCA. Richard’s presentation covers the essential changes to ISO 9001:2015 and was recorded at the annual EQMS User Group in April 2015.