FREE Resources - Your OFR / SRA Compliance Toolkit

solicitors complianceThis toolkit is brought to you by Qualsys and Web4Law. Qualsys and Web4Law have also combined their vast compliance and law experience to bring you EQMS Compliance for Solicitors.

EQMS Compliance for Solicitors is an easy-to-use compliance software package that reduces the administrative burden of complying with OFR and other regulations.

It enables the compliance team to save a significant amount of time, allowing your firm to focus on fee-earning activities.

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Four Key Issues for Compliance Officers

Slides from presentation (PDF), cover following issues:

  1. How to ensure data protection compliance
  2. Ensuring the COFA have adequate financial access and control
  3. Client due diligence – Whatever happened to ‘Know Your Client’?
  4. Complaints handling and the legal ombudsman

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Compliance for Solicitors

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How to Comply with the Consumer Contracts Regulations 2013

Consumer Contracts Regulations 2013

This document provides an introduction to the new Consumer Contracts Regulations 2013 which came into force in June 2014.

The aim of these new regulations is to protect the consumer from high pressure cowboy trading. However, these changes mean that firms of all profiles will need to consider and, if necessary, re-draft their client care and retainer documentation in order to meet the requirements of the new Regulations. This document gives an introduction to these new regulations and tries to help you understand what your company will need to do to comply with them.

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Compliance for Solicitors

Guide to Disclosure Strategies

This document provides an introduction to the roles and responsibilities of the COLP and COFA. It also gives an insight into the way EQMS can enhance the effectiveness of their roles and in-turn help your company.

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Consumer Credit Licensing and the FCA  The Debate Rumbles On
Consumer Credit License

This document provides a discussion about the changes that have been made to the law regarding ‘consumer credit’ services.

Under the new regime, the block license has been abolished meaning that new ways of providing these services need to be found. Finding these new methods while still fulfilling the criterion of the new regime can be a very costly process. This guide aims to give a brief and simplified introduction to this new regime.

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CDC KYCIdentity Checking  CDD vs KYC?


This document gives an overview of two key methods for identity checking,
Customer Due Diligence (CDD) and Know Your Client (KYC).

The aim of the document is to give a brief description of the effects of the two methods and how their different approaches can affect your business.

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Tax Changes LLPsTax Change Implications for LLPs

The aim of this document is to give an overview of the new tests that HMRC have put in place regarding LLPs. The legislation has the potential to reclassify members of LLPs as employees, making them subject to payroll taxes and employers National Insurance.

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Subject Access Requirements  A Compliance Concern?

Subject Access RequirementsThis document looks into whether Subject Access Requirements (SARs) are a compliance concern.

The aim of the document is to answer key questions such as ‘What is an SAR?’, ‘How do I deal with one?’ and ‘What are the potential pitfalls that an SAR can bring with it?’.

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Un-bundling your Services – Risk & Reward

Compliance SolicitorsThis document considers the benefits and pitfalls of ‘un-bundling’ – the process of delivering services in discrete stages under partial retainers. The aim of un-bundling is to provide the client with greater control  full control, in some cases  over how legal services are delivered.  However, there are Do’s and Don’ts for firms adopting unbundling to avoid potential risks, including, critically potential professional negligence allegations arising from an imperfect understanding of the full implications of a given matter.

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New SRA Guidance for Will Drafting

Will DraftingIn a recent study, the Solicitors Regulation Authority (SRA) found that a large number of wills were being ‘failed’ by the expert panel. In light of this, the SRA has released new guidance regarding the drafting and preparation of wills.

The aim of this document is to give an overview of these suggestions in a more easily digestible format.

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Save More Time, Make More Money

OFR Regulations


The OFR and the SRA Handbook has put increasing pressure on senior solicitors to adopt the role of both COLP and COFA. With EQMS Compliance for Solicitors, administrative burden is signifcantly reduced, freeing up time for fee-earning activities.

EQMS Compliance for Solicitors combines the expertise of Web4Law & EQMS. It is a full compliance service, delivered by humans, powered by industry-leading compliance software.

Everything you need... 

EQMS Compliance for Solicitors provides everything you need to evidence your OFR compliance, removing the burden from the COLP / COFA, and creates actionable business intelligence. 

 

Common Problem

Solution with EQMS Compliance for Solicitors

Non-conformances / regulatory breaches may be recorded in Spreadsheets, however this lacks a transparent audit trail and reporting functionality. spreadsheets are also highly prone to error.

Reduce administrative burden with readily accessible records of  key compliance / qualitative events specific to your firm and reflecting Web4Law's manuals for management, reporting, and analysis.  Save time, spread awareness and visibility.

Statuses and actions regarding key events are not automated, meaning events such as complaints / file reviews may not be followed up correctly, or responsibility passed on with no accountability.

Automated workflows for complaints / file reviews and other key events reflecting Web4law’s manuals ensures appropriate action is taken to complete a required task.

Upsell opportunities are missed and potential revenue is lost.

Automated procedural action provides the ability to prompt capitalisation of up-sell opportunities identified by your policies / procedures.

Unable to trace work carried out, meaning a lack or responsibility and evidence, resulting in higher risk if something goes wrong. A lack of evidence of work carried out also makes it difficult to monitor what you are doing wrong - and doing right.

Traceability of work carried out. Useful for trend analysis.

Compliance teams spend masses of time searching for documentation.

Easy-to-use search functionality saves time searching for documentation and records.

A lack of reporting functionality results in difficulty analysing trends and making crucial business improvements.

Graphically presented, readily accessible reporting on what has gone on within the firm means a fast and functional response / approach to non-compliance.

Compliance teams spend time researching and keeping up-to-date with the latest changes in regulatory requirements. 

Web4Law's policy manuals provide best-practice content and are periodically updated and version controlled. The option to use notification and acknowledgement also means all compliance team members are up to speed with the latest industry developments.


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