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You know exactly how amazing your new EQMS is going to be for your workforce.
You spent months putting together your user requirements list, listened carefully to stakeholders across the business to ensure the system is just right, you've spent time carefully reviewing potential eQMS providers, and then you've been instrumental in configuring EQMS to have the content and information you need. It's your baby.
In all your excitement, it can be very tempting to simply launch the new system with a big message like this:
But if you're launching the software to your wider business - don't wait until your launch party before your workforce first hears about the software.
Change can be difficult for many staff. You have to take them through the journey.
In this post, I've shared some email templates you can use BEFORE your launch party to help your wider workforce to get to grips with the software and how it's going to benefit them.
Adapt the tone of the communications to suit your business culture.
6 top tips when communicating your new EQMS
1) Explain the need:
Dig up your business case, RFQ, and URS to clarify the BIG picture. If you've done a culture survey use snippets from employee feedback. Here is an example survey you can use: https://quality.eqms.co.uk/blog/4-steps-to-get-buy-in-for-your-grc-solution-includes-free-survey-to-send-your-employees
2) Involve those impacted by the change:
Explain the benefits to them and demonstrate you're aware there will be a transition period where you'll need their help, input and ideas.
3) Communicate through the phases:
4) Change in phases:
EQMS is usually rolled out as either one or two modules or one site at a time. This way, we test in phases to learn if there are any opportunities for the next phase.
5) Use data:
Have numbers in mind about system engagement. Your 90 day health check report will help you know if you're on track and share your results.
6) Get help
Your Qualsys Account Manager, Service Implementation Manager and Customer Success Manager are available to help. It is also be helpful to rally your internal communications team to generate some more momentum.
Template #1 - the teaser