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We recently caught up with John Thompson, Business Process Lead for Supply Chain management at A G Barr to find out why the drinks manufacturer needed a centralised system for quality, health and safety and environmental management. Below you will find the interview and transcript.
How have you found the project so far?
The project has been very good. It has been a pleasure to work with Qualsys Ltd. We’ve been working on the project for a very long time and Qualsys Ltd have been very patient with us. It has taken us several years now to get to a point where we are at a point of putting the system into A G Barr. I’ve been really happy with all of the people I have been working with – Rob Oakley, Rob Needham, Steve and lots of other members of the team. They have all been very good working with us, they’ve been very patient with us to help us get to this point and to start getting the data from the system.
What is your role?
IT wise, I represent business process. I’ve been working as a project manager in that and I have a strong responsibility for the IT systems at A G Barr. Setting up the IT Systems is communications, and making sure there is a secure platform to upload and download data and keep it secure on the cloud. It has been a really easy process. The Qualsys Ltd team have been really helpful. They have been really knowledgeable in telling us how we can connect our existing systems with EQMS and make sure the system is set up and configured properly. It has been easier than any other cloud-based system we have put in. It has been a joy.
What has been the best thing about working with Qualsys Ltd?
Apart from the patience of the team at Qualsys, the thing that has struck me with EQMS is just how user-friendly the interface looks. I’ve been used to other systems like SharePoint but they can be extremely difficult to use for a non-technical person. EQMS actually has a really good handle on how to make that as easy as possible for an end-user to work with. I really like the system from that perspective. I know why it would appeal to the end-users. I support our position and it has the feel for our business so people are actually going to use this system. I’m sure they will be very happy with it.