Types of quality management systems

Planning your quality management system

Creating and documenting a detailed plan for your quality management system will help drive results around your specific goals, track progress and success.

As with everything, you'll want to do some research before you get started. In this article, we explain:

  • Different types of quality management systems
  • What quality management standards are available
  • Example quality management systems


Download our quality management system strategy playbook




What industry are you in? 

Across different industries and sectors, you'll find variations in the role of the quality management system.  


Industry  General management system standard
Any ISO 9001
Automotive IATF 16949
Medical device ISO 13485
Food  ISO 22000
Services  ISO 20000
IT  ISO 27001
Aerospace  AS 9100D


But how do you structure your quality management system? 

  • General quality management principles say that you should define and follow all the best practice processes that you need (determined by you) to run your business / organisation, plus a selection of quality management supporting processes (audit, non-conformance, mgt review etc.) that are applicable to everyone.


  • Different industry standards / legal regulations then add to the list of mandatory processes and these are different depending on what you do. In some cases they even mandate what the processes have to contain. On top of this there may be voluntary codes of conduct. 


  • Unfortunately not all processes that are relevant to an industry are necessarily relevant to every business within that industry. For example, a primary engineering business might require processes for product design, product manufacture and new product testing, while a sub-contract business may only be involved in one of these.


  • However, no matter what industry you're in, getting the right information to the right person at the right time is necessary for the success of your business. This is where quality management system (QMS) software comes into play. 


Different types of QMS software support your business goals in different ways. Choosing the best QMS for your company requires looking at your objectives and determining the main quality challenges you need to resolve.


TRaining records manager software example

Configure training records management software for your quality management system 


What are the benefits of using a QMS? 


A good QMS enables you to focus on building a culture of quality and mentoring / training employees, rather than scrambling to keep tabs on all your policies, processes and procedures, you can see your strengths, weaknesses, opportunities and threats from a centralised system.

A QMS helps you make sense of large volumes of data, so you can focus on the most pressing issues. 

Whether you are looking to implement a QMS for the first time or want to switch to something that better suits your business needs, there are several types of QMS software solutions you may want to consider. 

Here are six benefits of implementing a quality management system



Quality management system frameworks 

The most popular framework used is the ISO 9001 quality management system.

By certifying to the standard, businesses demonstrate they have a sound level of control over their processes and are invested in satisfying the needs of their customers. 

Access our ISO 9001:2015 toolkit for information about complying with the regulation.  



List of the different types of quality management system 


Quality management systems can go well beyond managing documentation and policies.

Click on each of the below to learn more about the solution. 


EQMS Modules.png

By module: 

  1. Document control 
  2. Change control
  3. Enterprise & operational risk management 
  4. Supplier management 
  5. Equipment and asset management 
  6. CAPA management 
  7. Policy management 
  8. Internal audit
  9. Training records management 
  10. Integrated BI / GRC Dashboard 
  11. Complaints management system
  12. Accident and incident reporting management system




By management system

  1. Governance, risk and compliance management system 
  2. Integrated business management system 
  3. ISO 9001 management
  4. Product life cycle management 
  5. Food safety management 
  6. Health and safety management 
  7. Environmental management
  8. Information security management   


What to do now

Not quite sure what you need? Drop us an emailgive us a call on +44 (0) 114 282 3338, schedule a discovery call at a more convenient time, or drop in for a coffee. 

Alternatively, read more about the changing role of quality management systems here. 


Global quality survey report download


Topics: Quality Management Software

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